Warranties and Terms

All Guaranteed parts found to be defective must be returned (to a location designated by the same location it was originally shipped from)within 10 business days from the date of failure, along with all documentation required by this Guarantee. Any part replaced or repaired under this Guarantee including all subsequent installations shall have the benefit of this Guarantee for the balance of the time and mileage of the original Guarantee period from the original date of the original part only. All claims under this Guarantee require that you provide a record of the date installed, plus the year, make, model, vehicle identification number, mileage, and engine number of the vehicle in which the part was installed. All claims must include- the original invoice; a copy of the original completed installation repair order with evidence of proper installation; and, evidence of all required maintenance. Any claim of failure found to be invalid will result in the part in question being returned to the customer, at customer's expense. If there is a dispute regarding these terms and procedures, the parties of this agreement agree to submit the matter to arbitration in the city of New York (in Manhattan) which shall be binding in accordance with the Commercial Rules of The American Association. The parties agree to be bound by the decision of such arbitrator.

Specific Limitations:

The Way We Use Any Information You Provide To Us:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses we receive only to answer the emails that we receive and to provide you with added information about our company. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we would never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at: 212-431-5011 or send us an e-mail to: sales@atozcarparts.com or fax to: 212-431-8646